1. Purpose

Global Institute of Research & Advisory (GIRA) respects the privacy and confidentiality of our clients, partners, research participants, and website visitors. This Privacy Policy explains how we collect, use, store, and safeguard your personal information in compliance with Rwanda's Data Protection Law No. 058/2021 of 13/10/2021 and international best practices.

2. Definitions

• Personal Data: Any information that identifies you directly or indirectly (e.g., name, email, phone number, ID number).
• Processing: Any action performed on personal data (collection, storage, analysis, deletion).
• Data Subject: An individual whose personal data is processed.
• Cookies: Small text files placed on your device to enhance browsing experience.

3. Data We Collect

• Contact Information (name, email, phone number, address)
• Professional Information (organization, role, project details)
• Research Data (survey responses, interview recordings, observational notes)
• Website Usage Data (IP address, browser type, pages visited, cookies)

4. How We Use Your Data

• To deliver research, advisory, and training services
• To respond to inquiries and provide support
• To process payments and issue invoices
• To improve website performance and user experience
• To comply with legal and contractual obligations

5. Data Security

We employ robust security measures, including encrypted storage, restricted access, and secure password protocols, to protect your data.

6. Your Rights

You have the right to:

• Access your personal data
• Request correction of inaccurate data
• Request deletion of your data
• Withdraw consent for processing
• Request data portability

7. Cookies Policy

We use cookies to improve user experience. Types include:

• Essential: Required for website functionality
• Analytical: Track site usage for improvements
• Functional: Remember user preferences